I don't often post blog entries about gadgets in my life that haven't been used in my classroom (even the posts from last year's IRLQuests for 3DGameLab had to do with school since 3DGL is something I really want to use in my classroom), but I kind of feel like I should...
I will also certainly post an update if my opinion changes or the company fixes the item without my having to the refund route.
My Misfit Shine arrived today, and its awful. I'm really quite disappointed because I've been researching
fitness trackers for more than a year at this point, waiting and hoping
for one that would work with swimming since that is my favorite form of
exercise, although I also enjoy using WiiFit and work with a personal
trainer. I had just decided to purchase the FitbitFlex, especially when
I saw it at Target, and on sale, when a relative told me about the
Misfit Shine. He's definitely an early adopter of gadgets, and
researches as well, although looks for different things than I do. I can’t get it to sync with the app
or log anything at all. The company says that Android users or iPhone 4
and under users can still have the device track, even if it can’t log,
but mine does neither.
I posted a comment on the Facebook site, and was told to email. The
company then posted & tweeted all of the positive comments made
within 2 hours before and after mine, but have yet to respond to mine.
Browsing the Twitter feed and Facebook page indicates answering email
is a difficult concept for them.
I was a little bit sorry 9 days ago when I ordered the item, discovered
that my money from PayPal was gone and I hadn’t received a receipt; the
discomfort increased when a visit to the local Apple store showed the
Shine available there for the same price. If I used credit cards for
optional/recreational purchases, I would have bought it then—but I do
not, so I came home and posted a comment on their Facebook page. I was
told it would soon be shipped, but received no response to my request
for a receipt. This morning, I went to get my mail, and it was in my
mailbox. Again, no receipt or packing slip in the envelope, but I did
get an email with a tracking number; the email was dated for this
morning. USPS says the package was mailed two days ago. But, hey–I had
it in hand! Exciting! Until it wasn’t, because I received an error
saying my Shine was linked to another account, and that user would have
to unlink it. Another quick browse of the Twitter stream and Facebook
page indicates this is a VERY VERY VERY VERY common error. Update: In looking on the Facebook page again, another person has commented on my post that they also had the same problem.
If I don’t receive a response in the next 48 hours (since the company
clearly responds on weekends), I’ll be returning the device and
requesting a refund, so I can buy a tracker that works, even if it doesn't allow me to use it while swimming.
6 months ago